FAQ

FAQ 2018-05-14T12:18:09+00:00

What should I bring?

Towels are provided, one to sit on or wear and one for your shower after using the saunas. Some guests choose to wear a towel, a bathing suit or their undergarments in the saunas. You will just need to bring with you a pair of sandals or flip-flops and a bottle of water, so you can stay hydrated throughout your stay. You may bring with you a robe or you can rent one of ours for a $6.00 fee.

 

How to book an appointment

You can either call one of our receptionist at (604)484- 7944, through our website or download our app (a credit card must be provided when booking a treatment).

 

Is alcohol allowed?

No. We strongly advise against alcohol consumption during a sauna session. Management reserves the right to prohibit access to clients who appear to be under the influence of drugs or alcohol.

 

Can I bring in my own food?

We do have a café located at the front of the facility, we offer light snacks such as salads, sandwiches and veggie trays. Please note that food cannot be brought into the spa and guests do not have in- and –out privileges.

 

Are children allowed in the facility?

No, the Art of Sauna is reserved for adults of 16 years and over

 

Is the facility easily accessible for people in a wheel chair?

Yes, we have gone to great lengths to make our facility available for people who have reduced mobility.

 

What are your hours?

We are open for guest’s who want to receive a treatment from Monday to Friday 10:00am till 4:00pm, please note that we do not take drop ins for sauna during these times. We are open for public sauna Monday to Friday 4:00pm till 10:00pm and Saturday to Sunday 10:00am till 10:00pm.

 

Is there parking?

We have complimentary parking in our parking garage located right under the building off 6th street, you will want to park in the spots reserved for art of sauna customers. Please be aware that the gate closes at 8:00pm. You will be able to leave the parkade after 8:00 but you will not be able to enter after 8:00pm.

 

Why do people wear hats in the sauna?

The felt hat is an important accessory when steaming, this is because the felt is a great insulator, meaning that it keeps the air inside of it at a constant temperature. The felt hat helps raise your core temperature without feeling overheated because it keeps your head dry and cool.