FREQUENTLY ASKED QUESTIONS
FIRST TIME CUSTOMERS?
Please, fill out a digital sauna waiver upon arrival if visiting our facility for the first time.
Bookings are necessary – call 604 484 7944 or book online to reserve your time slot. As weekends book out fairly quickly, we encourage guests to call at least a week in advance to reserve a spot, especially in the Winter. Please plan to arrive at least 15 minutes prior to your treatment to begin on time.
Please, book your appointment online using one of these
- Art of Sauna application (get it on iTunes/Google Play)
- Mindbody application (get it on iTunes/Google Play)
- Mindbody desktop
- Email us
You can also call one of our receptionist at (604) 484- 7944
Bathing Suit is a preferred choice in our saunas but you can choose to wear a towel, no undergarments, please.
Footwear. Bring with you a pair of sandals or flip-flops as it is mandatory not have bare feet while visiting Art Of Sauna.
Towel. One shower towel is provided for your shower after using the saunas. You may bring an extra towel.
Bathrobe. We provide a 100% Turkish Cotton Bathrobe with treatment reservations only. We offer robes on a rental basis ($10 + tax). You may bring your own robe.
Water. We have water coolers and dispensers but it is always a good idea to have your own bottle of water, so you can stay hydrated throughout your stay. Water bottles can be purchased at the spa. Healthy smoothies and juices are available at the reception.
Toiletries. Please be advised that we do not supply shampoo, conditioner, or body wash, so please bring your own shower needs. We offer a selection of signature products that may be purchased.
Sauna Amenities: We provide you with a locker for your personal belongings. We recommend you to leave your valuables at home, as Art of Sauna cannot be responsible for lost or stolen items.
Hair dryers we do have it.
Sauna hat. You can also rent one of our sauna hats.
Plastic bag.You may need a bag for your wet items after.
Please, fill out digital sauna waiver online before your arrival.
At Art of Sauna, your unique experience is catered with a selection of 8 thermal rooms. Each visit provides you with full access to all rooms. It is entirely your choice as to how many rooms you decide to use.
Our unique offerings combine heat with a fusion of aromatherapy or minerals, allowing you to dive deep into your relaxation. Your body and mind find ease as you move through your experience.
We recommend that you begin the warm up at one of our lower temperature saunas (Himalayan Salt Room or Turkish Hammam for 10-15 minutes. After that, you may proceed in the rooms with higher temperature. Take a rest at our lounging area to assess the adaptation of your body, before proceeding with the next treatments.
We offer complimentary water and tee. Ensure to stay hydrated throughout your treatment, and take your time to cool down.
For your best experience we recommend to use the saunas for at least an hour prior your treatment or 15 min the latest. If you are running late, please call us, and we will do our best to accommodate you. However, in consideration of the next guest, we may limit the time of your treatment.
There is mixed information medically regarding sauna and pregnancy. Some studies say that it’s safe, however other studies show that raising the core temperature of a pregnant woman can raise the core temperature of the unborn baby, resulting in spinal cord and brain issues, especially in the first trimester. Unborn babies are unable to regulate their own core temperature and cool themselves off.
At Art of Sauna, we want to make sure everyone is safe.
Both of our Registered Massage Therapists, Matthew Rasmussen and Igor Mednikov are able to treat pregnant women.
Please book an appointment with one of them if you are pregnant and would like a massage during FIRST TRIMESTER ONLY.
PLEASE INFORM US IF YOU ARE PREGNANT AND WANT A MASSAGE, AND IF YOU WANT TO USE THE SAUNA, PLEASE CONSIDER THIS INFORMATION PROVIDED IN THIS SECTION AND DISCUSS IT WITH YOUR DOCTOR BEFORE BOOKING AN APPOINTMENT WITH US.
We have complimentary parking in our parking garage located right under the building off 6th street, you will want to park in the spots reserved for art of sauna customers. Please be aware that the gate closes at 6:30pm. You will be able to leave the parkade after 6:30pm but you will not be able to enter after 6:30pm.
Please note that food cannot be brought into the spa by guests and guests do not have in & out privileges. Snacks and drink are available at the reception.
No, the Art of Sauna is reserved for adults of 16 years and over
We are open for guest’s who want to receive a treatment from Monday – Sunday 10am to 9pm.
We are closed Mondays until September 1.
The felt hat is an important accessory when steaming, this is because the felt is a great insulator, meaning that it keeps the air inside of it at a constant temperature. The felt hat helps raise your core temperature without feeling overheated because it keeps your head dry and cool. Learn more.